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The last thing that you need when under financial stress is for a company like this to come along and make matters ten times worse with poor communication, and ultimately doing nothing to solve things. I strongly advise to avoid them.
Awful company, I have submitted a complaint to the FSA, and also trading standards, hopefully they can help. I may not get a refund but at least something will be done about them
Absolutely awful, very poor professionalism. I have paid a fortune in getting through to them. Fortunately i caught them twice at 9.30am, spoke to the same girl..only member of staff it seems, she lied, said that a certain amount had been paid in, then when i queried this, she said that management have just to 'release' it. I insisted in a friendly manner that i demand my money back, quoted the goods and services act 1982 to her, would of got more sense out of a monkey. Its been 3 months now, and if the money is not back on my account by friday, 6 Feb. Then i am suing them for the amount and 3 months interest. DO NOT TOUCH THIS COMPANY WITH A BARGE POLE.
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