Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
have had two space kitchens in the last four years i would challenge anybody to get the same quality for a better price with the great customer care just had the last of the units fitted last thursday am so pleased
I am gobsmacked at some off the negative feedback left on this website, i had my kitchen fitted 3 years by space and have never looked back and i have no intentions off (hopefully) EVER changing my kitchen again.
I hope this website DOES NOT put people off having a plan and design done by Space Kitchens as i promise you will never look back.
To add to my positive feedback i left on this website, i just want to say i had my kitchen fitted by Space on the 24th Feb, i recommended Space to my mother who in turn had a plan and design done and also has just had her kitchen fitted by Space and she could not be happier, in fact i'm the happy chappy AGAIN as i have just recieved a cheque with some cash back for the recommendation well worth it!!!!!!!
Ive just read the review by the so called ex designer. Ive worked for space kitchens for 5 years and have never been asked or requested to put a review on any site. I decided to read the reviews after a customer told me that she had added a review about her kitchen and was shocked with what others had added. All I can say is, no wonder you dont work for our company anymore. Keep up the good work Space, we have many satisfied customers, and many happy staff.
In responce to Firpits comments: They expected us to stay in a house at least 4 hours. The logic was that is we stayed about 4 hours the customer would buy providing we had done everything we were told. They will tell you about the company, where they fit into the market, try and explain the differences between them and other company's (maybe even show some quotes from other company's), explain how "good" there very high rate finance is. eventually from what I remember it would take around 2 1/2 to 3 hours before the desgin started. There was nights I lost the will to continue so all I can say is sorry to the people I saw. One the design was done would "Walk & Talk" around the design showing the difference. Finally would get to the price which was usually very high plus included an extra £1,000 to £3,000.
The main reason for the "Designer" (salesman) staying for 4 hours is that they often made threats of not paying them for that pitch - That never happend to me but was always in the back of your mind.
We were not employed, although retained via an agency agreement and depending on the Pay Deal you was on recieved £200 per week plus commision less all car running costs etc or just commision only.
Guess I'm been skeptical but only thinking that the staff at Space Kitchens are not that busy as they seem to spend alot of the day adding positive comments to counter act the negative, let's think about this people how likely is it that 2 people would leave positive comments within 5 mins of each other and it's happening a lot.
They spend up to 4 hours at a time in your house and by that point you just want them out and you sign up for it. Only thing is when you phone to cancel you dont get your deposit back if it was cash. where as if its a cheque you can cancel that.
Well spotted about the names of people leaving positive comments - In reality most of the positive comments are made by people who works for them - it was encouraged during the time I was there to make the company look better on here!!
Please don't use this company!
After failing to turn up for the first arranged meeting, a "designer" finally reached us yesterday at 7pm - over an hour late! After spending what seemed an eternity talking up the company, the designer finally set about measuring up and then eventually drawing the design on paper. This process took over 3 hours and we didn't even have a 3D view of the plans! At 10pm we were starting to lose patience when he set about pricing the cost of the new kitchen. Bearing in mind that most of the appliances we were going to buy in ourselves, we were astonished when he came up with an initial quote of £16360! If we agreed to be a feature home the price would be reduced by 20%. I repeatedly stated that we wouldn't be interested in signing anything on the night but he wouldn't be convinced and gave his boss a ring. The price then come down to approx. £10k. I suggested to the designer_salesman that if we were to repay over 8 years at the ludicrously expensive 25%APR then we would still be paying back over £20k! After he suggested that there were only 3 such feature home deals left, we'd had enough and I, in no uncertain terms, told him to leave the property. He reluctantly did so. We actually felt a little sorry for him as he seemed a little naive for a salesman and was just following instructions.
It makes perfect sense that a previous post suggested that the designer stays around for 4 hours - it was at 11 o'clock that he phoned his boss for negotiation. He pleaded with me to write down something positive about his design so that he didn't get into trouble with his boss.
I wish that I had found this site before last night: I called Trading Standards this morning and reported Space Kitchen's aggressive, pressurised sale techniques. Hopefully they won't be around for much longer...
After looking on this site to find out a little more about space kitchen i almost canceled me appointment, i too got a call from there call centre about a promotion i don't usually go for these type of things but i did need my kitchen done. the call centre staff were all nice enough and explained it all so i agreed to have some one out the following day. When the designer arrived he was polite and explained the whole promotion they had on we sat down and he planned my kitchen to the way i wanted it, when we finished we talked price i found it a reasonable price and decided to sign up a week later my kitchen was getting fitted the fitter only took a day and half all in all it turned out just the way i wanted it so my advice would be don't believe every thing you read if i did i would not have my beautiful kitchen.
what a injustice it is that some people can leave such poor comments on a website like this. my friend told me to search this site after she visited my home and seen my fantastic new kitchen.i just cant understand the comments that have been left.the rep that visited my home was lovely and helped me to design the perfect kitchen.towards the end of the service i was a bit nervous as i thought that it was going to be over my budget as i had had a couple of quotes that week and some of them quoted more to install the kitchen than the kitchen itself but i was really delighted with the price i placed a order . the next day i was contacted by a surveyor and a project manager who would be in charge of the kitchen installation and fitting team and everything that was promised was delivered and so much more.i wish i could upload some photos to show a real kitchen bought by a real person i would recommend space kitchen to my family and friends they were just great
I've just had the most wonderful kitchen fitted TODAY!!!!!
When i recieved the call i had been thinking about changing my kitchen, however i didnt think i would be abble to afford this.
Thanks to Brian the Sales Designer who designed my kitchen at a price i could afford, i've had my kitchen installed.
The fitter's were superb and the kitchen only took them 2 days.
I am very shocked at some off the comments on this website. I an certainly recommend Brian the Sales Designer and Space Kitchens.
I worked for Space Kitchens for 7 years whilst studying at university i was so sad to leave such a great job to pursue my chosen career.
Working for Space taught me so many skills that has helped me in my career path.
The Marketing, Sales and staff at Head Office were great to work with.
Fab company, fab people truly do miss you all.
I received a call from a young girl called Lucy who told me all about the no obligation plan and design off my kitchen, me and my husband hadn't thought about changing our kitchen until the designer Mark came to see us.
As Lucy had explained the designer would complete a plan and design and raise a quotation.
Mark arrived at my house and designed my faboulous dream kitchen, which was fitted Fri last week.
I am absoulutley delighted with my dream kitchen and the excellent service recieved by all.
Thankyou Space Kitchens i certainly will be reccommending your company to my family, friends and work collegues.
Recently purchased a Space Kitchen and I have to say I was absolutely delighted with the finished article. I understand from some of the comments below people have been unhappy with their own experience with Space but I was extremely impressed with the service from start to finish by such a respectable and proffesional company. The marketing dept. were at all times polite and courteous and the designer was so helpful and thorough throughout the consultation. Finally, now that the job is complete, all my friends have commented on the quality and finish of the product and workmanship.
ps compliments to David and Tam the fitters who were spot on.
I would wholeheartedly reccommend space kitchens to all.
i read these bogs about space kitchens before nearly had a heart attack when my 70year old mum told me she had signed up for a kitchen with them well 6months later guess who just had there kitchen finished me mums was amazing but i wanted to wait and see how it was for a few months fantastic and mum got some money back for recommending me too so all in all great company i would say to anyone give them a try .
just had my kitchen tiled and finishing touches done WOW! wish i could sleep there never had a brand new kitchen before and i love it! put a we tv in there to all the family have been spending more time in it so glad these guy from space kitchens contacted me total hassel free would recomend them to anybody
I have just had my kitchen fitted today by this company.What can I say they have completely transformed my room.From the first call I received,the designer Bob,through to Paul and Steve the fitters everything has been superb.
I have never been in the habit of leaving comments about the services I receive but a work colleague tried to put me off this company after reading comments on the web.Thankfully I decided to make my own mind up. I can only say one thing to Space Kitchens "thanks".
well a few months ago i had space kitchens round as i wanted a new kitchen as mine was fallin apart i had a appointment a chap came round on time n very polite, he designed a fab kitchen the price was just in range so i thought y not.the fitters were in n out within a week no mess not too much noise friendly guys all i can say now is i love m y new kitchen.
I previously worked for this company as a Designer or I should say Sales Man.
They put you under alot of presure to sell, the sales pitch is expected to take atleast 4 hours and make threats of not paying the designer if it does not last that long.
The quality is fair but nothing special, as part of the Sales Pitch they want you to make out that the kitchens are bespoke kitchens however they do come from another company called "j j ormerods" which are basically standard sizes.
Appliances are generaly "New World" which you can buy at Argos eg a cheap budget brand.
The employed fitters are NOT employed and are subcontractors, the sales reps are told to say this.
The number of people that got in touch with the office with problems and then fobbed off was surprising.
The Sales tactics used and the pressure put on the customers is not right, this is why I left, I feel I was a better person than this - I was there for 4/5 months.
I could be seen as having an axe to grinde, please be very weary if you deal with this company, don't buy on the night as there "Trade Department" will get in touch and often but not always offer it at a lower price, or failing that quite often the Branch Manager would call to see if they could do something else on the price a few days later.
Also it was suggested that we added positive comments on here to try and give them a better reputation - Like with most things "Word of Mouth" is the best why to buy things like this.
The Designer or I should say sales man would not leave and made every excuse he could to stay. Was there over 4 hours.
The quality of the little cupboard was nothing speacial have seen simlar quality at the likes of B&Q Magnet etc.
After about 4 hours eventually got a price of £13,000 which came down to a little of £6,000. I'm sure the only way they could do this is if it's over priced in the first place.
Although the price was around what I was wanting to pay, there was no way I was going to be pushed into something on the night.
There was phone calls to his manager - I'm sure double glazing sales men did this back in the 80's and the price kept falling, by which point in my eyes the company has no credibility.
When they finally realised I was not buying and not going to be bullied the sales man and manager did turn rude.
Not a professional company - I would be very warey of letting them through your door, I can see how someone who is maybe a little weak or can be led easy would buy something they have not seen.
looking at the supposedly positive comments on this site about this company, they were all written on the same day. Also, by some sheer quirk of fate, the 3 people have user names named after a month of the year. Probably somebody who works for them!!
I would not touch this company with a barge pole. I had a kitchen fitted eventually after lots of negotiation. At the start they stated they were of the same quality as John Lewis and other mid-market kitchens. They built their cupboards with HDF and not MDF. The kitchen was very expensive and the quality is that of a poor quality kitchen. They promised on their first visit that they could do what we wanted but then we had so much trouble that it took months. The appliances are poor quality. Our cooker timer did not work at all initially, was replaced, and is now not working again. The dishwasher arm has fallen off. The beading on the edge of our corner cupboard shelf is coming off. I have asked them to telephone me to sort this out in a call they made to me trying to sell windows and doors. They promised they would ring back to sort this out before Christmas and didn't. Some of the cupboards had to be rebuilt at the start as they did not fit. They did eventually put this right. The worktops are granite and are good but that is about all I can say.
Add a comment about this blagger
Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
I hope this website DOES NOT put people off having a plan and design done by Space Kitchens as i promise you will never look back.
The main reason for the "Designer" (salesman) staying for 4 hours is that they often made threats of not paying them for that pitch - That never happend to me but was always in the back of your mind.
We were not employed, although retained via an agency agreement and depending on the Pay Deal you was on recieved £200 per week plus commision less all car running costs etc or just commision only.
They spend up to 4 hours at a time in your house and by that point you just want them out and you sign up for it. Only thing is when you phone to cancel you dont get your deposit back if it was cash. where as if its a cheque you can cancel that.
After failing to turn up for the first arranged meeting, a "designer" finally reached us yesterday at 7pm - over an hour late! After spending what seemed an eternity talking up the company, the designer finally set about measuring up and then eventually drawing the design on paper. This process took over 3 hours and we didn't even have a 3D view of the plans! At 10pm we were starting to lose patience when he set about pricing the cost of the new kitchen. Bearing in mind that most of the appliances we were going to buy in ourselves, we were astonished when he came up with an initial quote of £16360! If we agreed to be a feature home the price would be reduced by 20%. I repeatedly stated that we wouldn't be interested in signing anything on the night but he wouldn't be convinced and gave his boss a ring. The price then come down to approx. £10k. I suggested to the designer_salesman that if we were to repay over 8 years at the ludicrously expensive 25%APR then we would still be paying back over £20k! After he suggested that there were only 3 such feature home deals left, we'd had enough and I, in no uncertain terms, told him to leave the property. He reluctantly did so. We actually felt a little sorry for him as he seemed a little naive for a salesman and was just following instructions.
It makes perfect sense that a previous post suggested that the designer stays around for 4 hours - it was at 11 o'clock that he phoned his boss for negotiation. He pleaded with me to write down something positive about his design so that he didn't get into trouble with his boss.
I wish that I had found this site before last night: I called Trading Standards this morning and reported Space Kitchen's aggressive, pressurised sale techniques. Hopefully they won't be around for much longer...
When i recieved the call i had been thinking about changing my kitchen, however i didnt think i would be abble to afford this.
Thanks to Brian the Sales Designer who designed my kitchen at a price i could afford, i've had my kitchen installed.
The fitter's were superb and the kitchen only took them 2 days.
I am very shocked at some off the comments on this website. I an certainly recommend Brian the Sales Designer and Space Kitchens.
Working for Space taught me so many skills that has helped me in my career path.
The Marketing, Sales and staff at Head Office were great to work with.
Fab company, fab people truly do miss you all.
As Lucy had explained the designer would complete a plan and design and raise a quotation.
Mark arrived at my house and designed my faboulous dream kitchen, which was fitted Fri last week.
I am absoulutley delighted with my dream kitchen and the excellent service recieved by all.
Thankyou Space Kitchens i certainly will be reccommending your company to my family, friends and work collegues.
ps compliments to David and Tam the fitters who were spot on.
I would wholeheartedly reccommend space kitchens to all.
I have never been in the habit of leaving comments about the services I receive but a work colleague tried to put me off this company after reading comments on the web.Thankfully I decided to make my own mind up. I can only say one thing to Space Kitchens "thanks".
They put you under alot of presure to sell, the sales pitch is expected to take atleast 4 hours and make threats of not paying the designer if it does not last that long.
The quality is fair but nothing special, as part of the Sales Pitch they want you to make out that the kitchens are bespoke kitchens however they do come from another company called "j j ormerods" which are basically standard sizes.
Appliances are generaly "New World" which you can buy at Argos eg a cheap budget brand.
The employed fitters are NOT employed and are subcontractors, the sales reps are told to say this.
The number of people that got in touch with the office with problems and then fobbed off was surprising.
The Sales tactics used and the pressure put on the customers is not right, this is why I left, I feel I was a better person than this - I was there for 4/5 months.
I could be seen as having an axe to grinde, please be very weary if you deal with this company, don't buy on the night as there "Trade Department" will get in touch and often but not always offer it at a lower price, or failing that quite often the Branch Manager would call to see if they could do something else on the price a few days later.
Also it was suggested that we added positive comments on here to try and give them a better reputation - Like with most things "Word of Mouth" is the best why to buy things like this.
The Designer or I should say sales man would not leave and made every excuse he could to stay. Was there over 4 hours.
The quality of the little cupboard was nothing speacial have seen simlar quality at the likes of B&Q Magnet etc.
After about 4 hours eventually got a price of £13,000 which came down to a little of £6,000. I'm sure the only way they could do this is if it's over priced in the first place.
Although the price was around what I was wanting to pay, there was no way I was going to be pushed into something on the night.
There was phone calls to his manager - I'm sure double glazing sales men did this back in the 80's and the price kept falling, by which point in my eyes the company has no credibility.
When they finally realised I was not buying and not going to be bullied the sales man and manager did turn rude.
Not a professional company - I would be very warey of letting them through your door, I can see how someone who is maybe a little weak or can be led easy would buy something they have not seen.
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