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sent aletter got the lady behind the counter to put it in the postal box the letter never got to the address no when i have to send anything i do it special delivery which costs £1.55 each time you would think you could post something with 100 per cent confidence that it will get there
christmas is here and once again royal mail have lost a couple of things i was giving as presents, one i got a card telling me to collect from sorting office, when i got there no sign of it, where do all the lost items go, into some big black hole
had a special delivery package sent to me, postman tried to deliver but noone was in so they left a card, i went on-line to use their redelivery service , i asked for it to be sent to my local post office at the top of my road, instead of having to go all the way to the sorting office, i recieved a reference number, and then an e-mail confirming that it would be avaliable to be collected from said post office on 15th dec, my wife went up to collect it as i work nights when i got up she said they had'nt recieved it yet, she went back the next 3 days still not there, so this morning i have had to trek through the snow to the sorting office,and low and behold it was still there, when i said i had requested it to be redeliverd to my post office, the face on the other side of the desk stayed expressionless, my postmaster said parcel force are excellent but royal mail 99.9% of the time don't bother to act on customers reqeusts for redelivery, so whats the point of getting us to waste our time filling out the questions on their website in order to totally ignore it, and as for a previous post we very often get letters through our door for people in other streets so no you don't always get it right.
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