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Comments:
It is with great sadness and regret that I must inform you that Chestnut House ceased trading two weeks ago.
If you have any monies owing please contact the official receivers.
Chestnut House would like to thanks all for their continued support over the years - you did the kids proud.
JCS, if you have not ordered anything you should not pay for it. Especially as Chestnut House no longer represents the Honeyrose Foundation. If you wish to complain then The Trading Standards people would probably be of most help and your local office can be found by Googling them. You may be interested to read the Daily Mirror Investigates column regarding Chestnut House which is also availabe on the internet.
The Honeyrose Foundation have informed me today that although they have terminated their association with Chestnut House this company continues to sell advertising space and collect in the revenue in the name of the Honeyrose Foundation. Furthermore the Honeyrose Foundation tell me that Chestnut House are refusing to pay them what they owe them. Probably because they are aware that this worthy charity do not have the money to pursue them legally.
I notice that in the past the Proprieter of this company, Mr Garside, has been very happy to post numerous comments on this site defending his working practices, although he has been somewhat quieter since the revelations in The Daily Mirror. I wonder if he would care to tell us why he will not release monies that rightfully belong to the Honeyrose Foundation.
In the meantime if you owe Chestnut House money for an advertisement that you were led to believe was in support of The Honeyrose Foundation it might be an idea to send the money to the charity direct. They are very easy to find if you Google them.
The Honeyrose Foundation do sterling charity work in the Merseyside area and I'm sorry but not surprised to hear that they have been so badly let down by Chestnut House.
We have ended our relationship with Chestnut House after all the revelations in the papers etc.. We have also been informed that they will not be paying any of the money that we are owed.
This has left us in a deperate situation.
The Honeyrose Foundation comes out of this very badly. How could they NOT know about all the complaints about Chestnut House when people are pitching up here week after week having done a search for the firm on the internet?
If I was the Charity Commission I would want to investigate this charity to find out why they were involved with CH for so long.
Also, as it's now been confirmed that Honeyrose definitely does not do any work in Southern Ireland, will Chestnut House be refunding money to those businesses who posted here (including at least one from Dublin) who were missold adverts?
As you can see from the daily mirror article and the Honeyrose Website, the Honeyrose Foundation are no longer operating a contract with Chestnut House. If you get an call from someone canvassing wall-planners on behalf of The Honeyrose Foundation, inform the charity and The Charity Commission ASAP.
Rule of thumb - ANY phone call advertising charity wall planners, diaries, booklets are private companies who give a small amount to the charity. Take the advice that the guys at the Mirror keep giving - GIVE DIRECT TO THE CHARITY - that way none of your money goes in the pockets of people like Lisa Colford and Andy Garside.
Why did it take the Honeyrose Foundation so long to sever its links with Chestnut House? The charity has come out of this terribly badly. Has the charity done any work at all in Southern Ireland as claimed by Andy Garside? If not then is Chestnut House going to repay the businesses from Southern Ireland who bought space on the calendar on that basis?
Andy Garside, it wasn't me that asked about your operations (or rather none operations) in Southern Ireland, but thank you for your comments anyway. Interesting...
I have just looked on the Charities Commisions website and it says that the Honeyrose Foundation only work in England. I'd like to know what you intened to do about all your customers that have paid you living in Wales, Scotland the Channel Islands and Southern Ireland? Will they get offered refunds? Because as far as I can see they have been miss-sold their adverts if none of the money was spent in their countries!
I've had them on as well, didn't realise who they were. They told me the charity helps dying children. Since putting my advert on Yell.com I have had floods of companies trying to convince me to advertise with them and its starting to really annoy me.
I have been following this website for a number of weeks. I live in Dublin and a few months ago I spent e300 on a chestnut house sponsorship for the honey rose foundation whom I was lead to believe help terminally ill children in Dublin. Andy Garside has said on here that the honey rose foundation work in England and Ireland but has yet to clarify this after he was challenged about his Irish claim.
Andy Garside, can you please tell me if my money went anywhere near Ireland at all? You should know this already without consulting with the charity if you are canvassing in my country!
Thank you
I think I've been had. I've just started up in business and new to all of this. I got a call asking about advertising which I agreed over the phone. They said someone would contact me soon, 2 or three minutes later someone from phoned saying they heard I was interested in advertisement I presumed they were the same company because the knew the password I had used so again I agreed. Confused by now time passed I then got 2 invoices and charity publications with my advert on..
To be honest I can't remember if I agreed to Chestnut House or the other one, I'm pretty sure it was the other one but as everything was done verbally I have no way of finding out. Do these charity places sell orders to each other? Should I just refuse to pay both? If I do will they send debt collectors? Has anyone else had a similar experience?
Chestnut House really are saying the Honeyrose Foundation work with sick children. I cancelled my advert about three weeks ago because of it. Stay clear of the blaggers.
If you supply me with the invoice reference number on this site or send it through the contact page of the website, www.chestnuthouse.tv, I will review the case and arrange to cancel any order immediately if the circumstances you describe are verified.
You asked about the area of operation and benefit for the HoneyRose Foundation.
I've now had responses from both the charity and the charity commission:
The HoneyRose confirm that the entry is an error on behalf of the Charity Commission. The Charity Commission confirm they have received correspondence from the charity asking for this to be amended. The Charity Commission also confirm that, in essence, unless the charity has a "branch or division operating in Southern Ireland there is no need to record such information."
Should you wish to clarify this point further, the Charity Commission's helpline number is 0845 3000 218.
I hope this clears the issue up?
By the way, sorry for getting your ID wrong in my first response to you.
We have just received an invoice for advertising from these people.Never heard of them,so found their details-apparently we had agreed to advertise in some sort of charity calendar.The sales guy was insistent that he had this on tape, that they had been waiting for payment for three months and if I did not pay I would be taken to court.
Twit didn't realise that our company has only been set up for six weeks now,but was still insistent he had confirmed it with me personally-impressive,as up until two months ago I was in Libya where the nearest telephone was a good two days walk away.
Then tried to trick me into agreeing by asking 'It looks like we've made a mistake-so I can alter the date that we confirmed this from June to September then'.I told him 'No I did not confirm anything and do not want anything from your company'.Kept trying-'We cannot cancel the payment demands unless you confirm now that you have cancelled the order'.
Final reply-'I have not ordered anything from your company,I do not owe your company anything, there is no order to cancel'.
Got told-Since you are refusing to make payment or settle the order,then we will have to take legal action.
Fine-let's see how far they get in court with a non-existant order,supposedly confirmed by me when I was in the middle of the Sahara desert.
It seems checking here that I'm not the only one they've tried this with-fortunately we have a cast-iron proof that they are trying something on.
The list was sent to you yesterday (Tuesday) with a copy letter we send out with each planner, which advises the recipient about the good works the HoneyRose Foundation carry out, and asking them to display the planner.
Andy Garside,
Can you please tell me how you justify paying your sales staff £35,000 plus PA? Your lot gave me the impression they were volunteers for the charity!
JGR
>I tried to contact you in order to obtain your >email address, so that I might email your >distribution list, as you are aware, you have >masked your address in all the emails you have >sent me.
>I will arrange for your distribution list to be >posted to you on Monday.
>Andy Garside
Of course I masked it (m@m.m), I don't want to be hassled by email as well! As for the 'all the emails you have sent me' statement, including the one I sent from your website, that comes to a total of 1 (ONE) email and one letter by post.
I look forward to receiving the list, and after (and only after - as stated in the email and letter) I have confirmed that the businesses on the list are displaying the wall planner, you will get your money.
I have asked for clarification as to how the HoneyRose Foundation have helped people apparently outside their geographical remit and also whether this actually breaches any constitutional point with the Charity Commission, I will post the received reply once it is received.
You appear to have posted this message twice, the first time exactly three months ago.
If you are a genuine customer then send me a message through the contact page at www.chestnuthouse.tv and I will arrange to cancel the sale and ensure that you receive no further correspondence from Chestnut House.
Add a comment about this blagger
Visitors to the site are reminded that the details contained within user comments are uncorroborated and as such should not be read as fact but as the opinion of the person who left the comment.
Comments:
If you have any monies owing please contact the official receivers.
Chestnut House would like to thanks all for their continued support over the years - you did the kids proud.
PeterLyon at 5th Feb 2009, 02:05PM
I notice that in the past the Proprieter of this company, Mr Garside, has been very happy to post numerous comments on this site defending his working practices, although he has been somewhat quieter since the revelations in The Daily Mirror. I wonder if he would care to tell us why he will not release monies that rightfully belong to the Honeyrose Foundation.
In the meantime if you owe Chestnut House money for an advertisement that you were led to believe was in support of The Honeyrose Foundation it might be an idea to send the money to the charity direct. They are very easy to find if you Google them.
Flintstone at 1st Dec 2008, 10:10AM
This has left us in a deperate situation.
Greg Duffy at 25th Nov 2008, 03:08PM
If I was the Charity Commission I would want to investigate this charity to find out why they were involved with CH for so long.
Also, as it's now been confirmed that Honeyrose definitely does not do any work in Southern Ireland, will Chestnut House be refunding money to those businesses who posted here (including at least one from Dublin) who were missold adverts?
Mr Garside...... over to you.
Rule of thumb - ANY phone call advertising charity wall planners, diaries, booklets are private companies who give a small amount to the charity. Take the advice that the guys at the Mirror keep giving - GIVE DIRECT TO THE CHARITY - that way none of your money goes in the pockets of people like Lisa Colford and Andy Garside.
Game over.
I have just looked on the Charities Commisions website and it says that the Honeyrose Foundation only work in England. I'd like to know what you intened to do about all your customers that have paid you living in Wales, Scotland the Channel Islands and Southern Ireland? Will they get offered refunds? Because as far as I can see they have been miss-sold their adverts if none of the money was spent in their countries!
Andy Garside, can you please tell me if my money went anywhere near Ireland at all? You should know this already without consulting with the charity if you are canvassing in my country!
Thank you
To be honest I can't remember if I agreed to Chestnut House or the other one, I'm pretty sure it was the other one but as everything was done verbally I have no way of finding out. Do these charity places sell orders to each other? Should I just refuse to pay both? If I do will they send debt collectors? Has anyone else had a similar experience?
If you supply me with the invoice reference number on this site or send it through the contact page of the website, www.chestnuthouse.tv, I will review the case and arrange to cancel any order immediately if the circumstances you describe are verified.
I trust that this is satisfactory?
Andy Garside MA
Chestnut House
You asked about the area of operation and benefit for the HoneyRose Foundation.
I've now had responses from both the charity and the charity commission:
The HoneyRose confirm that the entry is an error on behalf of the Charity Commission. The Charity Commission confirm they have received correspondence from the charity asking for this to be amended. The Charity Commission also confirm that, in essence, unless the charity has a "branch or division operating in Southern Ireland there is no need to record such information."
Should you wish to clarify this point further, the Charity Commission's helpline number is 0845 3000 218.
I hope this clears the issue up?
By the way, sorry for getting your ID wrong in my first response to you.
Andy Garside MA
Chestnut House
Twit didn't realise that our company has only been set up for six weeks now,but was still insistent he had confirmed it with me personally-impressive,as up until two months ago I was in Libya where the nearest telephone was a good two days walk away.
Then tried to trick me into agreeing by asking 'It looks like we've made a mistake-so I can alter the date that we confirmed this from June to September then'.I told him 'No I did not confirm anything and do not want anything from your company'.Kept trying-'We cannot cancel the payment demands unless you confirm now that you have cancelled the order'.
Final reply-'I have not ordered anything from your company,I do not owe your company anything, there is no order to cancel'.
Got told-Since you are refusing to make payment or settle the order,then we will have to take legal action.
Fine-let's see how far they get in court with a non-existant order,supposedly confirmed by me when I was in the middle of the Sahara desert.
It seems checking here that I'm not the only one they've tried this with-fortunately we have a cast-iron proof that they are trying something on.
The list was sent to you yesterday (Tuesday) with a copy letter we send out with each planner, which advises the recipient about the good works the HoneyRose Foundation carry out, and asking them to display the planner.
Andy Garside MA
Chestnut House
Can you please tell me how you justify paying your sales staff £35,000 plus PA? Your lot gave me the impression they were volunteers for the charity!
JGR
>I tried to contact you in order to obtain your >email address, so that I might email your >distribution list, as you are aware, you have >masked your address in all the emails you have >sent me.
>I will arrange for your distribution list to be >posted to you on Monday.
>Andy Garside
Of course I masked it (m@m.m), I don't want to be hassled by email as well! As for the 'all the emails you have sent me' statement, including the one I sent from your website, that comes to a total of 1 (ONE) email and one letter by post.
I look forward to receiving the list, and after (and only after - as stated in the email and letter) I have confirmed that the businesses on the list are displaying the wall planner, you will get your money.
Gary0
I have asked for clarification as to how the HoneyRose Foundation have helped people apparently outside their geographical remit and also whether this actually breaches any constitutional point with the Charity Commission, I will post the received reply once it is received.
Andy Garside MA
Chestnut House
You appear to have posted this message twice, the first time exactly three months ago.
If you are a genuine customer then send me a message through the contact page at www.chestnuthouse.tv and I will arrange to cancel the sale and ensure that you receive no further correspondence from Chestnut House.
Andy Garside MA
Chestnut House
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