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| Victoria Garage Whitchurch | I BOUGHT MY 2001 BOXSTER S FROM VICTORIA GARAGE FOR £8000.00 LATE 2011. MOST OF THE AGREED PRE DELIVERY WORKS WERE NOT CARRIED OUT, AND THEY TOLD ME THAT ALTHOUGH THE AIRBAG WARNING LIGHT WAS ON, IT WAS PERFECTLY OPPERABLE AND SAFE, PORSCHE TOLD ME OTHERWISE! ALSO THE REAR WHEEL BEARINGS WERE SCREAMING, THE FRONT TYRES WERE BALD ON THE INNER EDGES. THERE WERE HOLES IN THE EXHAUST. I ASKED FOR MY MONEY BACK AND THIS WAS REFUSED. VICTORIA GARAGE THEN REFUSED TO COMMUNICATE WITH ME AND INSTRUCTED SMART COMMERCIAL VENTURES OF MELKSHAM (A DEBT MANAGEMENT AND MEDIATION COMPANY WITH ACCESS TO BARRISTERS) TO ACT ON THIER BEHALF. TRADING STANDARDS WERE NOT INTERESTED AS THE AMOUNT INVOLVED WAS OVER £5000.00. THE CAR WAS SOLD WITH A FULL MOT, WHICH WAS CARRIED OUT ON THIER PREMISES. WITHIN A WEEK IT FAILED AN MOT AT A LOCAL GARAGE. VOSA WERE INFORMED. IT SUBSEQUENTLY FAILED A FURTHER MOT TEST CARRIED OUT BY VOSA ENGINEERS AT KWIK-FIT IN ELLESMERE PORT. TO CUT A LONG STORY SHORT, I WAS ADVISED TO ACCEPT REPAIRS TO THE CAR USING USED PARTS AS IT COULD COST ME THOUSANDS TO GO THROUGH THE COURTS. REMEDIAL WORKS WERE DONE AT AN INDEPENDANT REPAIRER BECAUSE I HAD NO CONFIDENCE IN VICTORIA GARAGE'S ON-SITE WORKSHOP. NEW REAR BRAKE DISCS AND ONE REAR WHEEL BEARING WAS FITTED. HOLES IN THE EXHAUST WERE REPAIRED. A USED AIRBAG SENSOR WAS FITTED. TWO PART WORN TYRES NOT OF THE APPROVED GRADE WERE FITTED TO THE FRONT WHEELS, AND ONE OF THESE HAD BEEN REPAIRED. BY THE TIME I GOT TO USE MY CAR I HAD ONLY TWO WEEKS REMAINING ON MY THREE MONTH WARRANTY. IN FUTURE I WILL DO MY HOMEWORK AND NOT TRADE WITH PEOPLE LIKE THIS. I WOULD ADVISE OTHER CONSUMERS TO GO TO A MAIN DEALER, OR AT THE VERY LEAST SPEND A COUPLE OF HUNDRED POUNDS AND HAVE AN ENGINEERS INSPECTION. BUT BETTER JUST GIVING THESE PEOPLE A WIDE BERTH.THIS BLAGG HAS BEEN LEFT ONLY WITH THE CONSUMER IN MIND.  jeffo at 22nd Jun 2012, 10:45AM |
